Making a difference

We improve people’s lives

Everything we do benefits our communities. We are a Community Interest Company. That means that any profits we make are reinvested to improve the lives of other people. So, by working with us, you will be helping yourself and others.

Helping Deaf people in East Kent to get an interpreter

It’s taken years but we’ve finally done it!  We know that D/deaf people often find it hard to get a British Sign Language Interpreter when they go to hospital.

Our Healthwatch Kent volunteers have been working with East Kent Hospitals to design a new, and free, credit card that enables them to clearly state that they need an interpreter.

Read more here: 


"Thanks to you, I’ve been able to book the Covid vaccine for 10 people"

We are a community interest company which means we reinvest any profit back into the community. We funded a new project which is offering digital skills to the Nepalese community in Folkestone.

Tika Ram told us about his new found skills. “I had a laptop but I wasn’t confident in how to use it. Now, I know how to book an appointment with my GP, join Zoom meetings and do shopping online.”

Tika Ram has used his newfound skills to help other people. He completed the Census for nine Nepalese families and has booked the Covid vaccine for 10 people in his community. Without his help, they wouldn’t have been able to do that.

Read more here: 

Influencing the development of the Complex Emotional Difficulties pathway

Through our work in mental health we’ve heard how challenging it can be for people living with Personality Disorder. Our Mental Health User Network has captured this feedback and shared it with the Mental Health Trust in Kent.

As a direct result of our feedback, changes are being made to the new Complex Emotional Difficulties pathway that is being developed and the Trust has committed to further improvements too.

Read more here: 

Capturing the social return on our investment

During Covid, we wanted to ensure our volunteers remained involved and could continue to enjoy their volunteering experience. For some of them this meant offering them new digital skills. We trained 13 of our volunteers.

For every pound that we have invested to train our volunteers, we can see a social return of £52.46.

Another way to calculate it would indicate that the increased quality of life, caused by our intervention to help them gain IT skills and confidence is equivalent to £1,462.5 per year, per volunteer.

Learn more here

We are the listening

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Want to find out more? We love to chat about the difference we’ve made and explore how we could help you too. 

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